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Aditya Birla Management Corporate Ltd.

CHAPTER - 2: - NAVIGATION OF THE SERVICE DESK

 LOGON WINDOW

 Enter the Login name and Password and click OK

 

  

WINDOW FOR SERVICE CALLS

     

 CLICK ON ORGANIZATION TO SEE PERSON DETAILS

    

 CLICK ON CMBD FOR VIEWING CONFIGURATION ITEM DETAILS

   

 

 LOGGING A SERVICE CALL

 Select SerivceDesk Service Call right click New Service Call

 

    

  Fill the respective fields and then click on SAVE AND CLOSE then you will get a ID.

    

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