Technical Support Engineer

Discussion in 'BPO / KPO jobs' started by divya vimal, Jun 19, 2011.

  1. divya vimal

    divya vimal Guest

    Package: 10,000 – 13,000
    Location: Chennai
    Qualification: Any BE /B.Tech Graduate
    Key Skills: linux, system administrator, technical suport
    Perform initial or secondary investigation and respond to web cases.
    Job Profile:
    * Gathering information for each issue
    * Carrying out the necessary research
    * Providing analysis to fully understand the issue
    * Proposing workarounds if appropriate
    * Proposing and discussing fixes, providing advice and educating customers
    * Interfacing with engineering, product management and support management when necessary in order to prioritize customers' requests
  2. mantharama

    mantharama Guest

    Hello,

    This Mantha Rama Krishna. I am a Graduate student with Hardware and Networking experience. Looking for challenging position. Please let me know if you have positions. I would be glad to forward my resume.
    Please feel free to contact me @ 9299659746.

    Thanks,
    Rama Krishna Mantha

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