IIBS, Bangalore

Discussion in 'BPO / KPO jobs' started by Guest, Feb 25, 2008.

  1. Guest

    Guest Guest


    Counsellor cum Customer Sercvice Executive

    Experience:1 - 3 Years Location:Bengaluru/Bangalore Compensation:Rupees 1,25,000 - 2,25,000 Education:UG - Any Graduate - Any Specialization PG - Any PG Course - Any Specialization Industry Type:BPO/ITES /CRM/Transcription Functional Area:ITES/BPO/KPO, Customer Service, Ops.

    Job Description

    Handle Enquires
    Make introductory calls to prospective clients to initiate discussions and start the sales process
    Set up Meetings with Sales team based in Canada Follow-up via email and phone with prospects
    Develop a strong sales pipeline through a mix of email and telesales activities
    Create, maintain and update candidate prospective data in a Sales force - CRM software

    Desired Candidate Profile

    Canadian Shift 9.00 am to 8.00 pm EST i.e.,( for calling10.30 p.m to 6.30 am IST)
    Should have worked in an outbound tele-calling setup for international clients
    Must be driven, innovative with an attention to detail
    Should have the nerves for cold calling and perseverance that is required for it
    Should have the ability to understand candidate needs and present solutions
    Should be comfortable in identifying key decision and building relationships
    Excellent written and spoken communication skills
    Good phone etiquette
    Preference will be given to candidates having similar experience in Sale / Marketing experience either international or domestic
    Exposure to internet, MS Word, Excel
    Ability to work independently and under pressure
    Commitment to work
    Passion to achieve stretch targets

    Company Profile
    IIBS is a SAP Consulting, Outsourcing and Training Company. IIBS training partners with SAP Customers, who have full and part time SAP training positions.IIBS is located in Toronto, Mississauga, Ottawa and global presence operating under IDOSAP in London-UK, Atlanta-USA, and Bangalore-India.

    Contact Details
    Company Name:IIBS
    Website:http:// www.iibs.ca
    Executive Name:Mr. Partho
    Address:Not Mentioned
    Email Address: partho@iibs.ca

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