Hiring FOR Customer Services International Voice Process @ 8374277011

Discussion in 'BPO / KPO jobs' started by krishan, Nov 27, 2014.

  1. Pranidhi Business Solutions India Pvt. Ltd. hiring for Mnc's Company
    1 - 5 yrs
    Hyderabad / Secunderabad

    anidhi Solutions, 28th November to 29th November for our Customer Service (Voice) requirement.


      We are looking for Customer Service (Voice) for our Hyderabad centre with the below mentioned expertise:

      Role Summary/Purpose
      Our customer service representatives answer the phones to respond to the general customer inquiries, concerns, complaints and arrange the service requested by the customer by projecting a professional company image through phone interaction

      Essential Responsibilities
      Receiving calls from customers based out of US
      Solving queries and concerns on the call
      Arranging for any service required by the Customer
      Provide Customer with product and service information
      Sell Products to eligible Customers
      Up sell Products and Services
      Follow-up on customer inquiries and resolve
      Recognize, document and alert the supervisor of trends in customer calls.
      Recommend process improvements.

      Customer Service Qualifications/Requirements:

      Excellent English Communications Skills
      Passion for customer services and a flair for sales
      Unyielding Integrity
      Ability to work in a challenging environment
      Flexibility to work in US shifts
      Knowledge of basic computer skills
      Age above 18 years
      Freshers can apply
      Maximum experience cut off is upto 5 years

      Intermediate / Graduate/MBA

      Required Documents post selection (SPOT OFFERS):

      2 passport size photos
      ID proof (copy of pan card / passport /driving license),

      Rounds of Interview HR ,Voice n Accent, Operations (Final Round) of interview

      Direct Walk-Ins on 28th to 29th November, 2014 (from 10 am to 5 pm)

      309,Pranidhi soultion, bhuvana towers,opp manuju teather,patny center,secundrabad.

      Hurry Up !!! Walk- In for SPOT Offers and a Good Career

      Thanks & Regards

      Sr.HR Recruiter

      Office no: 309, Bhuvana Towers, Patney Center, Secunderabad- 500003
      zara@pranidhisolutions.com | www.pranidhisolutions.com
      Ph: 8374277011 Mobile: +91 9505523687

Share This Page