Berkadia Services India Pvt Ltd. Hyderabad

Discussion in 'Experienced Technical Jobs' started by Guest, Feb 16, 2011.

  1. Guest

    Guest Guest

    Analyst / Senior Analyst – Application Support
    Berkadia Services India Pvt Ltd

    Experience: 3 - 4 Years
    Location: Hyderabad / Secunderabad
    Compensation: Rupees 3,00,000 - 8,00,000
    Education: UG - Any Graduate - Any Specialization,Graduation Not Required
    PG - Any PG Course - Any Specialization,Post Graduation Not Required

    Industry Type: IT-Software/ Software Services
    Role: Maintenance Engnr
    Functional Area: Application Programming, Maintenance

    Desired Candidate Profile


    • Bachelor's Level Degree

    • 3 to 4 years of experience in application maintenance and production support

    • Person’s work experience must be in an environment consisting of applications on Microsoft .Net, IIS Servers and SQL Server.

    o Good knowledge of SQL statements, stored procedures, functions, and triggers

    o Experience in supporting applications built on Microsoft .Net tools (VB.NET, ASP.NET)

    o Experience in supporting applications hosted on Microsoft IIS 6.0 and IIS 7.0

    • Prior experience in working in teams spread across multiple locations across multiple time zones

    Good (but not mandatory) to have:

    • Knowledge of document imaging technologies and workflow management is a plus

    • Experience in developing applications in the areas of financial services, banking, or mortgage business, and in enterprise document management systems is a plus.

    • Exposure to developing enterprise scale multi-tier web, client and server-based software applications

    • Exposure to all phases of the software development lifecycle such as requirements definition, development, production support, and testing.

    • Technical Skills:

    o Visual Studio Team System Development tools - VB.NET, ASP.NET and C#;

    o HTML and DHTML; XML, XSL, and XSLT, VB Script and Java Script;

    o N-Tier and Object Oriented Architectures;

    Job Description

    Application Support / Maintenance Role:

    Major Accountabilities (Duties may include but are not limited to)

    • Work in a 24X7 setup involving night shifts

    • Responsible for providing technical support for IT applications used by the organization.

    • Understand application and business functionality and use technical and analytical expertise to locate and resolve problems.

    • Respond to telephone calls, email and personnel requests for technical support; document, track, and monitor problems to ensure a timely resolution.

    • Works with customers to triage, troubleshoot, and resolve outstanding technical issues.

    • Works on the administration and maintenance activities of the IT applications.

    • Works on deploying application fixes and enhancements to UAT and Production environments.

    • Understand and document application functionality, knowledge documents, FAQs (frequently asked questions), application help guides, etc

    • Performs other tasks as needed.

    The job holder will be required to work additional hours as necessary in order to fulfill the requirements of the role and be available for International travel on an infrequent basis.

    Keywords: support, maintenance, night shift, L1, L2, .Net, IIS, SQL Server, Microsoft
    Company Profile
    Berkadia Commercial Mortgage LLC is a highly rated special, master and primary servicer managing a portfolio of approximately $214 billion as of Dec. 31, 2010. As a correspondent for insurance companies and other capital providers and a leading approved lender for Fannie Mae, Freddie Mac and HUD/FHA, Berkadia offers clients access to capital sources for the acquisition, construction, rehabilitation or refinance of commercial real estate properties.

    To learn more about Berkadia, please visit

    Contact Details
    Company Name: Berkadia Services India Pvt Ltd
    Executive Name: Megha
    Address: Berkadia Services India Pvt Ltd
    5L, AURIGA Block, The "V",
    17, Software Units Layout, Madhapur
    Hyderabad - 500081, India
    HYDERABAD,Andhra Pradesh,India 500081
    Telephone: 9642374747

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