Area Head - Customer Support @ Videocon d2h

Discussion in 'BPO / KPO jobs' started by krishna, Jan 21, 2012.

  1. krishna

    krishna Banned

    Job Description

    -Customer Service Orientation
    -SLA Maintenance
    -Dealer visits and monitoring
    -Managing DSCs
    -Product Knowledge and Audits
    -People Management
    Salary: Not Disclosed by Recruiter

    Industry: Consumer Electronics, Appliances, Durables

    Functional Area: ITES/BPO/KPO, Customer Service, Ops.

    Role Category: Operations

    Role: Operations Manager

    Keyskills: customer servicing,Service, Customer Support, DTH Industry

    Desired Candidate Profile
    Education: (UG - Any Graduate) OR (PG - Any PG Course, MBA/PGDM)

    Please refer to the Job description above Company Profile
    Videocon d2h (Bharat Business Channel Ltd.)
    http://www.videocond2h.com
    Videocon d2h, the DTH arm of Videocon group is the fastest growing DTH service provider in India. Videocon d2h has been awarded the 4th most successful brand launch of the year 2009 by Business Standard.First to launch HD DVR with 3D, HD Box with 3D

    Contact Details
    Executive Name:Raveena

    Email Address: recruitment@d2h.com

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