Job Description

Heading a team of 12 Customer Care Executives
Interacting with senior level management in solving customer grievances
Training new and existing employees
Salary: INR 1,75,000 - 2,00,000 P.A

Industry: Courier, Transportation, Freight , Warehousing

Functional Area: ITES/BPO/KPO, Customer Service, Ops.

Role Category: Voice

Role: Team Leader -(NonTechnical)

Keyskills: Customer Handling

Desired Candidate Profile
Education: (UG - B.A - Communication, English) AND (PG - Any PG Course - Any Specialization)


Candidates having a prior experience in courier industry preferred
Preferred candidates must be convent school or private school educated
Fluency in English is mandatory
Must be customer centric and confident in handling customer complaints and grievances amicably
Company Profile
Trackon Couriers Pvt. Limited,
Trackon Couriers is a reputed name in the domestic courier industry. The company's network is spread all over India and is currently seeking professional and capable candidates to re- define customer service within courier industry.

Contact Details
Executive Name:Ms. Kanupriya Anand

Contact Company:Trackon Couriers Pvt Limited,

Email Address: anand.kanupriya@trackoncourier.com, dinesh@trackoncourier.com