Job Description

Responsibilities will include the following:



Call taking

Call logging

Call chasing

Call closing

Customer feedback



This is a day shift process. Shift timings will start from 8 AM

Salary: Not Disclosed by Recruiter

Industry: BPO, Call Centre, ITeS

Functional Area: ITES/BPO/KPO, Customer Service, Ops.

Role Category: Voice

Role: Associate/ Senior. Associate -(NonTechnical)

Keyskills: call centre, customer care executive, CCE, customer care

Desired Candidate Profile
Education: (UG - Graduation Not Required, Any Graduate - Any Specialization) AND (PG - Post Graduation Not Required)


Good communication skills in English.

Company Profile
Acme Tele Power Ltd
ACME
ACME service offerings enable operational efficiencies for our customers across business verticals and is also the delivery arm of ACME’s innovative Product portfolio.

ACME’s unique model of service delivery has distinctly measurable offerings that can be provided individually as well as packaged manner. The service value chain is derived from a methodology that has been tested in the rapidly growing telecom industry which demands services across the geographical presence and 99.99% equipment availability.

The services are backed by a Global Energy Management Center (GEMC) created with an objective of managing energy assets along with all influencing process. Each influencing process is empowered with an application architecture hosted in the latest cloud frame work (Private/Public) ensuring anywhere any time availability for real time decision making. The knowledge and experience from the stringent requirements of telecom industry is being leveraged for other business verticals like Buildings, Power Distribution, Retail, Logistics and Banking.