Berkadia Services India Pvt Ltd. Hyderabad
Analyst / Senior Analyst Application Support
Berkadia Services India Pvt Ltd
Experience: 3 - 4 Years
Location: Hyderabad / Secunderabad
Compensation: Rupees 3,00,000 - 8,00,000
Education: UG - Any Graduate - Any Specialization,Graduation Not Required
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Industry Type: IT-Software/ Software Services
Role: Maintenance Engnr
Functional Area: Application Programming, Maintenance
Desired Candidate Profile
Bachelor's Level Degree
3 to 4 years of experience in application maintenance and production support
Persons work experience must be in an environment consisting of applications on Microsoft .Net, IIS Servers and SQL Server.
o Good knowledge of SQL statements, stored procedures, functions, and triggers
o Experience in supporting applications built on Microsoft .Net tools (VB.NET, ASP.NET)
o Experience in supporting applications hosted on Microsoft IIS 6.0 and IIS 7.0
Prior experience in working in teams spread across multiple locations across multiple time zones
Good (but not mandatory) to have:
Knowledge of document imaging technologies and workflow management is a plus
Experience in developing applications in the areas of financial services, banking, or mortgage business, and in enterprise document management systems is a plus.
Exposure to developing enterprise scale multi-tier web, client and server-based software applications
Exposure to all phases of the software development lifecycle such as requirements definition, development, production support, and testing.
o Visual Studio Team System Development tools - VB.NET, ASP.NET and C#;
o HTML and DHTML; XML, XSL, and XSLT, VB Script and Java Script;
o N-Tier and Object Oriented Architectures;
Application Support / Maintenance Role:
Major Accountabilities (Duties may include but are not limited to)
Work in a 24X7 setup involving night shifts
Responsible for providing technical support for IT applications used by the organization.
Understand application and business functionality and use technical and analytical expertise to locate and resolve problems.
Respond to telephone calls, email and personnel requests for technical support; document, track, and monitor problems to ensure a timely resolution.
Works with customers to triage, troubleshoot, and resolve outstanding technical issues.
Works on the administration and maintenance activities of the IT applications.
Works on deploying application fixes and enhancements to UAT and Production environments.
Understand and document application functionality, knowledge documents, FAQs (frequently asked questions), application help guides, etc
Performs other tasks as needed.
The job holder will be required to work additional hours as necessary in order to fulfill the requirements of the role and be available for International travel on an infrequent basis.
Keywords: support, maintenance, night shift, L1, L2, .Net, IIS, SQL Server, Microsoft
Berkadia Commercial Mortgage LLC is a highly rated special, master and primary servicer managing a portfolio of approximately $214 billion as of Dec. 31, 2010. As a correspondent for insurance companies and other capital providers and a leading approved lender for Fannie Mae, Freddie Mac and HUD/FHA, Berkadia offers clients access to capital sources for the acquisition, construction, rehabilitation or refinance of commercial real estate properties.
To learn more about Berkadia, please visit www.berkadia.com.
Company Name: Berkadia Services India Pvt Ltd
Executive Name: Megha
Address: Berkadia Services India Pvt Ltd
5L, AURIGA Block, The "V",
17, Software Units Layout, Madhapur
Hyderabad - 500081, India
HYDERABAD,Andhra Pradesh,India 500081